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Full text of ' P.O. Box 85518 Lincoln, NE CHANGE SERVICE REQUESTED July 15, 2005 Volume 27 Number 28 www.processor.com Products, News & Information Data Centers Can Trust. Since 1979 Data Center Clean Routine Keep Tabs On Maintenance & Upkeep by Christian Perry By their very nature, data centers create cyclical envi- ronments that blend not only dizzying amounts of power and speed but also dust and clutter that can grind effi- ciency to a standstill. To keep servers humming properly, fans depend on cool, clean air to maintain safe operating temperatures; per- sonnel depend on managed cables to prevent interference and reduce troubleshooting time; and the entire room depends on regularly tested fire, HVAC, and backup equipment to ensure safe, effi- cient operation of all its con- tained equipment. When only one of those factors breaks down, that cyclical environment takes on an element that can wreak havoc across the entire data center. Only a small amount of dust, metal contamination, temperature fluc- tuation, or cable interference can lead to plenty of headaches, time, and money spent trying to find and eliminate the problem. Spic & Span With regular, proper maintenance, data center managers can avoid these problems, and taking the first step might be simpler than you think.

• Driver For Flash Drive Staples 256mb Sdram

'The single most im- portant thing to be done is vacuuming the data center on a regular ba- sis with a specially de- signed vacuum made for cleaning critical en- vironments,' says Ron Miglini, president of Sealco. 'What you want to do is capture the dust and dirt — fancily called particulate contamina- tion — and remove it from the room.' Miglini, whose compa- ny specializes in cleaning and maintaining data centers, says that a big mistake is dust mopping or sweeping the floor, which simply picks up Go to Page 8, Column 1 Controlling Wireless Costs Consultants Offer Many Services To Help You Deal With The Phone Company by Steven S. Ross Keeping track of employees' cell phone usage was bad enough. But now they go on the road with Wi-Fi laptops and PDAs. And WiMAX is coming in a few years with the promise of enough bandwidth to use VoIP digital phones over the data network. It's time to get wireless communication costs under control.

The first step is to recognize the scope of the problem. The Yankee Group estimates that wireless services now take about a quarter of the average compa- ny' s telecommunications bud- get. Although your organization may be different — a lot of sales- people on the road, for instance, will raise the wireless total — wireless has wedged its way into surprising areas of activity. It's used for monitoring remote instruments, automatically track- ing vehicles, and even as a back- up to landlines. Then there are the ubiquitous BlackBerry and Treo devices. Per-employee phone use has risen in just about every job function, as well. The salesper- son who used to need about an hour a day on his cell phone may now be talking for two.

Adding to the cost pressure, responsibility for wireless and other communications budgets are often split. IT may take care of the Wi-Fi bill, while pur- chasing (or even a separate tele- communications department) handles everything else. Tips For Controlling Costs In his book, 'What Great Telecom Managers Know,' con- sultant Roger Yang, CEO of Avema, offers 10 key tips to Go to Page 8, Column 1 Wireless services now take about a quarter of the average company's telecommunications budget.

In This ISSUE COVER FOCUS Maintenance & Upkeep Regular data center maintenance and upkeep is a vital, yet often-overlooked aspect of data center work. We offer expert advice on what needs to be done, tips for hiring a cleaning company or doing it yourself, and help in tracking inventory. Data Center Clean Routine 1 Keep Your Data Center Showroom New 7 Hire A Data Center Cleaning Company 10 The Importance Of Taking Inventory 1 1 TECH & TRENDS Controlling Wireless Costs 1 1 The Yankee Group estimates that wireless ser- vices now take about a quarter of the average company's telecommunications budget. Although your organization may be different, wireless has wedged its way into surprising areas of activity. Network Operations Centers 26 An NOC can serve as an integral element in your SME's IT infrastructure, dedicated to helping you monitor, maintain, and manage your network.

Post-Merger Integration 27 The most important task in a merger is planning. As an IT manager, you should start long before the merger goes down. Longhorn Lookout 30 It's advisable for IT and data center managers to plan as far in advance as possible for potential shifts and changeovers. But thinking about how and when to implement Longhorn might be tricky. NEW PRODUCTS Net Optics Bypass Switch Line 15 Itronix Duo-Touch Tablet PC 16 FullArmor IntelliPolicy For Clients 1.5 17 Woodstone Servers Alive 5 18 Macromedia Breeze 5 19 Product Releases 1 15 ■ The SATA FlexMount by Data Protection Solutions can add immediate redundancy and auto- matic failover protection to any pair of SATA hard drives. ■ Foundry Networks released several new Securelron products. ■ HP introduced three new backup products.

■ Micro Solutions introduced the LockBox biometric fingerprint access hard drive. ■ Minicom Advanced Systems announced the Smart IP Access, an IP access KVM switch. ■ Moxa announced three new wireless serial device server products that have three-in-one interfaces. ■ Raritan announced enhancements to its remote management appliance, the CommandCenter. ■ Tumbleweed Communications announced its MailGate AntiSpam 2.5. ■ Verari Systems intro- duced the BladeRack 2 blade server platform.

EACH WEEK Marketplace News 2 MarketWatch 3 Product Releases 15 Opinions 22,23 Upcoming IT Events 30 What's Next 31 What's Happening 31 Next Week 31 The Processor.com home page is updated each week with new articles and hardware news to help you keep current. Visit www.processor.com today. Page 2 Processor.com July 15, 2005 City:. Subscribe Today / Address Change Form PLEASE PRINT Phone: ( ) Contact Name: Company Name: Address: For address change, fill out form below with new information and mail or fax. Postal Code: 1.

What is the size of your company (how many employees)? D Less than 10 D 200 - 499 D 10-99 D 500-999 a loo- 199 a 1,000+ 2. How often do you purchase computer hardware/software? D Weekly □ Quarterly D Bi-Weekly □ Annually □ Monthly □ No Involvement Web Address. What is your annual computer hardware/ software purchasing budget? D $0- $9,999 D $100,000 -$249,999 D $10,000 -$24,999 □ $250,000 - $499,999 D $25,000 - $49,999 □ $500,000 - $999,000 D $50,000 - $99,999 □ $1,000,000+ PROCESSOR © Copyright 2005 Sandhills Publishing Company. All rights reserved.

Subscriptions: (800) 819-9014 Subscriptions Local: (402) 479-2170 Subscriptions Fax: (402) 479-2123 Mail Form To: PO Box 85518, Lincoln, NE Overnight Delivery: 120 West Harvest Drive, Lincoln, NE 68521 www.processor.com MBM5Em k v NEWS k x^Y^ ■ ■ il,t 5D 1 1 ZD 1 l -^kM., l Hi w »-M' )tltTI fr,1. ■35 BO &5 BB 26 22 1 B 1 5 1 Z S a 5 3 I Europe Rejects Patent Proposal The European Parliament rejected the Computer Implemented Inventions Direc- tive, a proposal that would have allowed for the widespread patenting of software.

The vote brings an end to nearly four years of fighting between high-tech companies, smaller vendors, and the open-source com- munity. It's unclear at this time whether the directive will undergo revisions and be brought up for debate again. I Symantec, Veritas Finalize Deal Symantec and Veritas officially united July 2, finalizing a $13.5 billion merger deal. The deal won approval from both compa- nies' shareholders in late June. Symantec Chairman and CEO John Thompson will head the combined company, while Veritas Chairman and CEO Gary Bloom will be Symantec's vice chairman and president. I China Joins Antispam Pact China, pegged as possibly the world's sec- ond-biggest source of spam by the United Kingdom's Department of Trade and Industry, joined an international antispam effort. The London Action Plan on Spam Enforcement is backed by the United States and United Kingdom and aims for increased contact between governments and better enforcement of antispam regulations.

The London Action Plan coordinated two recent antispam efforts: Spam Sweep, involving agencies and businesses in 30 countries, and Spam Zombies, in which letters were sent to 3,000 ISPs telling them how to make their computers less inviting for spammers. I IETF Approves Antispam Proposals The Internet Engineering Steering Group, a division of the IETF, has approved both the Sender Policy Framework and Sender ID Framework specifications as experimental protocols. Both specifications propose ways to reduce the amount of junk email by strengthening a weakness in SMTP that lets email senders spoof their domains. The IESG says it does not endorse or support either of the proposals but believes an experi- mental phase is key to the process of setting the standard.

Critics fear that Microsoft will use its power to coerce the industry into accepting Sender ID. I Gates Issues Outsourcing Warning Microsoft Chairman Bill Gates, speak- ing at the Japan Business Federation, said IT firms should avoid outsourcing their core functions and staff. He warned that 'If you rely too much on people in other com- panies and countries.

You are outsourc- ing your brains, where you are making all the innovation.' Gates emphasized that companies should remain competitive by investing in research and development rather than cutting costs; he spoke of the need to train better, and more, engineers to stay on the cutting edge in the increasingly competitive global marketplace. I Revised Indictment For Former CA CEO The indictment against Sanjay Kumar, the ex-CEO of CA, has been revised to charge Kumar with authorizing $3.7 million to bribe a client not to reveal CA's illegal accounting practices. Such practices include using a 3 5 -day month that enabled CA to book licensing revenue it had not yet re- ceived. The revised indictment includes nine charges against Kumar and Stephen Rich- ards, CA's former head of worldwide sales. I Microsoft Faces New Suit, Settles Another Go, A pioneer in the pen computing indus- try, has filed an antitrust lawsuit against Microsoft alleging it tried to prevent Go from entering the PC operating system market.

Go also claims Microsoft stole its technology, threatened Go investor Intel, and used incen- tives and threats to persuade major computer makers not to use Go's OS. This lawsuit comes on the heels of Microsoft settling the lawsuit the U.S. Justice Department brought against it claiming its discriminatory pricing and overcharging practices hurt IBM. Microsoft will pay IBM $775 million and will give a $75 million credit toward Microsoft software. Invests Big In Nanotechnology A report from Lux Research shows that the United States invested $1.6 billion in nanotechnology research in 2004, far more than most other countries.

Nanotechnology is the science of developing projects from components that measure less than 100 nanometers, at which time matter begins to exhibit different characteristics. Despite the large investment, the United States is still falling behind Asian competitors, which tend to focus on more practical uses for the technology. Lux recommends that the U.S.

Federal government follow this lead and invest in projects that could lead to practi- cal nanotech products. I Senate Proposes New Security Bill The Senate has introduced a new bill rec- ommending stiffer penalties for people who steal personal data and new guidelines for corporate data security. The Personal Data Privacy And Security Act, being cospon- sored by Senators Patrick Leahy and Arlen Specter, is a response to the high number of recent security breaches affecting con- sumers' personal data. The bill has a num- ber of proposals, including limiting the number and types of companies that can require consumers' Social Security Numbers and creating stiffer penalties for those convicted of database intrusions. Critics complain the bill will only add addi- tional paperwork and compliance require- ments to already overwhelmed businesses.

I Microsoft Considering Adware Purchase To compete with Google and Yahoo!, Microsoft is considering purchasing contro- versial adware maker Claria, a company long equated with delivering pop-up ads and tracking Web users' activities. MSN would benefit in that Claria' s advertising network targets and sells promotions to those outside the MSN Network, where Google, AOL, and Yahoo!

Driver For Flash Drive Staples 256mb Sdram

Already occupy space. MSN would also get the technology to personalize its ads and tailor content to surfers. In addition, this buyout would give Microsoft access to Claria' s system, which has in-depth knowl- edge of consumer Internet behavior.